Visitors highly praise the e-ticket system at the Temple of Literature - Quoc Tu Giam (Ha Noi)

Update:
Views: 103

- Coming to the Temple of Literature - Quoc Tu Giam (Ha Noi) on Sunday morning, there was a long queue full of people waiting to enter the relic. Here is the place that adopted the new and modern e-ticket system recently.

Visitors buying tickets at the Temple of Literature – Quoc Tu Giam (Photo: TITC)

The Temple of Literature - Quoc Tu Giam (Ha Noi) is one of the popular tourist spots in Ha Noi. Visitors who come to Ha Noi always wish to visit a special historical - cultural relic of the Capital in particular and of Vietnam in general, where the most unique values of Vietnamese culture are kept and preserved.

As other famous relic spots, the Temple of Literature - Quoc Tu Giam is often crowded on the weekend. Back in the old time, when the relic used a traditional paper ticket, visitors and the management board suffered a number of inconveniences, namely being unable to buy online tickets, printing costs, waste discharged into the environment, and difficulty in ticket sales and control.

Visitors scanning QR code to enter the relic (Photo: TITC)

Since the official launch on 13th May 2022, the e-ticket system is considered as a break-through step of the Temple of Literature - Quoc Tu Giam. The system has changed the operational management model into a convenient, effective and favourable direction for visitors. This is the cooperation programme among the Centre of Science and Culture Activities of the Temple of Literature – Quoc Tu Giam (Ha Noi), the Tourism Information Technology Center (TITC) (under Vietnam National Administration of Tourism - VNAT) and VIETSENS Technology Group.

The entrance of the Temple of Literature is split into 2 to reduce the congestion (Photo: TITC)

One of the most remarkable advantages of the e-ticket system is the minimising usage of paper tickets. Particularly, a tourist group needs only 1 ticket for entry; moreover, the ticket is printed in a small size with a QR code.

The entrance of the Temple of Literature is split into two, one for free entry visitors and other for ticketed entry. Visitors will scan their QR code on the ticket and the gate will open for entry.

More convenient for visitors

Ms. Vi Thanh Hoa (Thai Nguyen Province) is satisfied with the e-ticket system (Photo: TITC)

Ms. Vi Thanh Hoa from Thai Nguyen Province shared her experience after using the e-ticket system: “This is my first time visiting the Temple of Literature - Quoc Tu Giam and to my surprise, the Temple of Literature has adopted the e-ticket system. The system will definitely bring a wholesome convenience for visitors, a group of people but need just 1 ticket to get in”.

Mrs. Anders Pohl Nielsen and her husband - visitors from Denmark praising the e-ticket system at the Temple of Literature (Photo: TITC)

Mrs. Anders Pohl Nielsen and her husband, visitors from Denmark, gave out their flying words to the e-ticket system at the Temple of Literature. “The e-ticket system is so modern, it can properly solve the traffic congestion for ticketing staff. Protecting the environment is another scoring point while a group of visitors just need 1 ticket and a QR code to enter. I hope the Temple of Literature can provide the online ticket booking service soon so we can reduce the time in queuing.”, Mrs. Nielsen suggested.

Mr. Tran Thai Binh, a tour guide (Photo: TITC)

With the 1 ticket for 1 visitor group policy, Mr. Tran Thai Binh, a tour guide happily shared: “The e-ticket system is an advanced technology, which can improve the tourism service system to facilitate international visitors while visiting in Vietnam. I am eager to experience the online ticket booking service and the ticket vending machine in the near future at the relic. They will surely bring more accessibility to visitors while visiting the Temple of Literature”.

High efficiency in management and operation of the relic

Mr. Le Xuan Kieu - Director of the Centre of Science and Culture Activities of the Temple of Literature – Quoc Tu Giam (Ha Noi) (Photo: TITC)

Mr. Le Xuan Kieu - Director of the Centre of Science and Culture Activities of the Temple of Literature – Quoc Tu Giam (Ha Noi) said, we spent time and tried our best to make an effort on innovation and upgrading. Adopting the e-ticket system and digital transformation to our ticket management has shown our determination in transforming and creating favourable experiences for visitors.

“Additionally, ticket management is public, transparent and more regular. At the same time, it helps to reduce the printing cost and protect the environment. It is extra feasible when applying a-ticket-for-a-group-visitors policy. This is a brilliant way to contribute for luring visitors to come to the Temple of Literature and experience.

Online ticket booking service and ticket vending machine are coming soon

International visitors highly appreciated the modern and convenient of the e-ticket system at the Temple of Literature (Photo: TITC)

Sharing a plan for the future, Mr. Le Xuan Kieu said: “The Temple of Literature - Quoc Tu Giam relic will keep improving and easing inadequates during the usage of the e-ticket system. We will closely cooperate with TITC and VIETSENS to adopt the online ticket booking service and ticket vending machine very soon, supporting visitors and reducing queuing time for them.

In addition, the relic will apply a “Smart tourism card” integrated with the “Vietnam Safe Travel” app to provide various services such as touch for entry, and other services at the Temple of Literature. All towards visitors' enjoyment”, he added.

Visitor scanning QR code to open the gate (Photo: TITC)

TITC