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Currently, a range of other donor agencies are supporting tourism related development initiatives in the country, some of which have been ongoing for a number of years.

In order to avoid overlaps and duplication of efforts and ensure the achievement of shared objectives, there is a strong need for continuing and effective coordination among donor agencies.

Lux- Development project VIE/031: Strengthening of Human Resources in the Hospitality and Tourism Industry in Vietnam (2010 to 2012) is focusing on building capacity in selected tourism schools and colleges. The project follows several large-scale projects undertaken by Lux-Development within tourism human resource development since the late 1990s.

Collaborative efforts in assisting tourism schools in teacher development, training material development and supply of equipment through a needs assessment study.

The Netherlands Development Organization (SNV)

The SNV’s High Impact Tourism Training for Jobs and Income Project (HITT) is a 3-year project that formally started on 12 February 2011 and will end on 31 January 2014. Funded by the EU and supported by the UNWTO the project focuses on investing in people: education, knowledge and skills and services for the informal economy.

The ESRT programme will work in partnership with SNV, particularly in areas where SNV have an established network of trainers. Newly developed VTOS standards will assist SNV in the delivery of training. It foreseen that SNV will play a pivotal role in the identification and development of new standards through participation in workshops and technical working groups.

The Spanish Agency for International Development Cooperation (AECID) is supporting the implementation of the National Tourism Marketing Plan, the Tourism Law and the Tourism Master Plan for Hue City as well as providing support for public-private partnerships and tourism policy. The ESRT is contributing to those activities with additional capacity building through a team of Short Term Experts mobilised in the Inception Phase to support VNAT review tourism law.

On-going collaborative efforts will be made to work closely with AECID in their latest project. Opportunities for collaboration are plentiful particularly as this project has a focus similar to that of the ESRT programme. AECID are seen as a pivotal supporting partner in the implementation of many of the programme activities, particularly as the geographical orientation fits well with some of the focal pilot provinces of the ESRT programme, namely: Lao Cai, Dien Bien and Ha Giang. It is imperative that the ESRT programme coordinate carefully with VNAT in the implementation of many of the projects activities in this and the ESRT projects.

The International Labour Organisation (ILO) managed ‘Strengthening of Inland Tourism in Quang Nam Province Project’ is also funded by the Government of Luxembourg. The objective of the project is ”To develop a replicable and sustainable approach that contributes to gender sensitive pro-poor and pro-jobs tourism development” with the focus on Quang Nam province. More specifically the ILO project involves the development and integration of three tourism value chains using a participatory approach to empower the stakeholders to become the owners of the chains and to enhance the probability of sustainability of the value chains projects. Integral to this approach is that stakeholders and development partners take an active part in solving impediments (such as a lack of training) and implementation of the chosen value chains.

It is expected that this intervention will serve as a pilot project that will facilitate the replication and expansion of similar initiatives in other in-land areas of the province when the market is ready.

The ESRT is contributing to those activities through collaborating on the above mentioned tourism value chain analysis.

Japan International Cooperation Agency (JICA) currently offers technical assistance to VNAT with a fulltime Technical Advisor sited at the ITDR with the aim to: advise on tourism policies, programmes and action plans, advise on tourism promotion and marketing, support formulation of tourism development programme though utilisation of local tourism resources, coordinate donors assistances program and governmental program, and to activate coordination among ministries.

The ESRT will cooperate closely with JICA in their support of VNAT. Particularly in Activities 1.7 and 1.9; ASEAN guidelines will be produced in collaboration with the VNAT/MCST, International Cooperation Department, JICA and ESRT Programme.

The Asian Development Bank (ADB) who together with VNAT is implementing a Greater Mekong Sub-regional Sustainable Tourism Project along regional economic corridors. This project mainly provides infrastructure and limited assistance on human resource development, pro-poor tourism, and heritage conservation in five provinces (three in Central Vietnam and two in the North).

UN World Tourism Organisation (UNWTO) recognising that capacity building and knowledge transfer are at the centre of competitive destinations and sustainable development efforts, the ‘High Impact Tourism Training’ (HITT) project implemented by SNV with support from the EU and the UNWTO will provide vocational training to 1,100 tourism workers and entrepreneurs from the informal sector. Participants will also benefit from links established through the project with the mainstream tourism sector, which will open opportunities for entrepreneurs and trained tourism workers.

In addition, the ESRT will explore how to further the efforts relating to joint UNWTO-VNAT technical mission to Yen Bai and Ha Giang provinces in the Northern mountainous region to identify tourism development opportunities in these provinces.

Further, the ESRT will explore the ongoing discussion between the UNWTO and EU regarding the possibility for letting Vietnam become a case study in a global responsible tourism development study that UNWTO is considering.

United Nations Educational, Scientific and Cultural Organization (UNESCO) raise the professional capacity of guides at heritage sites, particularly, World Heritage Sites. UNESCO’s International Centre for the Study of the Preservation and Restoration of Cultural Property (ICCROM) Asian Academy for Heritage Management developed the Cultural Heritage Specialist Guide Programme in 2005. Following a successful piloting phase in Vietnam in 2010, the programme was adapted for guides at the My Son and Hoi An World Heritage Sites.

Heritage guides are an essential part of sustainable tourism development as they play an important role in educating the visitors about the authentic values of site and codes of responsible conduct.

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