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This website has been developed with the assistance of the European Union. The contents of this site are the sole responsibility of the ESRT Programme and can in no way be taken to reflect the views of the European Union.


Introduction to the VTOS website

The website Guide to Vietnam Tourism Occupational Standard (VTOS) version 2013 was finalized and available at http://vtos.esrt.vn

By accessing the website, users will have the opportunity to understand about VTOS standards, including its levels, structure, qualifications and competency units.


Thanks to this dissemination website, the EU-ESRT Programme widespread VTOS standards version 2013 with 10 tourism occupations which can help employees and employers, teachers and students in tourism schools easily access, adopt and implement VTOS standards to improve not only the quality of tourism services but also tourism vocational training effectiveness tour in an uniform manner.


The website is available in both English and Vietnamese versions, please visit at http://vtos.esrt.vn 



To meet the demand for qualified human resources for Vietnam tourism industry, the EU-funded Environmentally and Socially Responsible Capacity Development Programme was appointed to revise the Vietnam Tourism Occupational Standards developed by the former EU-funded Vietnam Human Resources Development in Tourism Project. The revised VTOS expanded to include significant areas for Vietnam tourism industry, such as Tour Guiding, Tourist Boat Service and Small Accommodation Operations Ministry and include five levels from entry level to management level.

The revised VTOS not only inherited the content from the previous version but also was developed in accordance with the regulations of Vietnam as well as in line with  international standards and ASEAN Standards (ASEAN Common Competency Standards for Tourism Professionals - ACCSTP). The revision of VTOS standards will contribute to improving the quality of the tourism industry through the adopting implementation, training orientation and regional integration.

Created Date: 2/13/2015
Download 10 VTOS version 2013
Newsletter 8.
Tourist Information Center Guide.
Vietnam Tourism Marketing Strategy Executive Summary
Vietnam Responsible Tourism Toolkit
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ASEAN MRA on Tourism Professionals.