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NEWS
Workshop On Development Of Vietnam Tourism Annual Report 2013

On May 22nd, 2014, the technical workshop on development of Vietnam Tourism Annual Report 2013 took place in Hanoi. This workshop was conducted by Vietnam National Administration of Tourism (VNAT) with technical support from the ESRT Programme.

Introduction Of The ASEAN Mutual Recognition Arrangement On Tourism Professionals

The ESRT Programme is very delighted to introduce the ASEAN Mutual Recognition Arrangement on Tourism Professionals. This material includes 4 guidebooks as follows:

Opening Ceremony of Training Workshop for Tourist Information Centre Operations In Hanoi

On May 15, 2014, the Training Workshop for Tourist Information Centre Operations organised by the ESRT Programme was officially opened in Hanoi.

Introduction Of Training Needs Assessment Of Vietnam Tourism Industry – Executive Summary

The ESRT Programm is very delighted to introduce the Executive Summary of the Training Needs Assessment of Vietnam Tourism Industry. This Assessment was developed based on the situation and demand of current Vietnam tourism industry as tourism is an ever-changing sector in terms of customer expectations, markets, products, technologies and services and anticipating and coping with these changes is a crucial challenge for tourism in Vietnam.

Introduction Of Vietnam Tourist Information Centre Guide

The ESRT Programme is very delighted to introduce the Vietnam Tourist Information Centre Guide. Vietnam Tourist Information Centre Guide is designed as a practical resource to assist organisations interested in starting-up a Tourist Information Centre in Vietnam.

Opening Ceremony Of Training Workshop for Hotel Management Trainers

On May 6, 2014, the Training Workshop for Hotel Management Trainers was opened by the ESRT Programme in Hanoi.

Introduction Of Vietnam Tourism Marketing Strategy Executive Summary

With the purpose of guiding the development and marketing of tourism in a controlled and sustainable manner, the ESRT Programme supported Vietnam National Administration of Tourism (VNAT) in developing Vietnam Tourism Marketing Strategy to 2020 and Action Plan 2013 – 2015 (Proposed).

Guest Survey In Hoi An – For A More Responsible Tourism Industry

From April 1, 2014 to April 6, 2014, the ESRT Programme continued to conduct a guest survey involving 300 international and domestic visitors on the quality of the tourism products in Hoi An.

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Download 10 VTOS version 2013
Newsletter 8.
Tourist Information Center Guide.
Vietnam Tourism Marketing Strategy Executive Summary
http://esrt.vn/default.aspx?portalid=5&tabid=387&itemid=512
Vietnam Responsible Tourism Toolkit
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ASEAN MRA on Tourism Professionals.