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This website has been developed with the assistance of the European Union. The contents of this site are the sole responsibility of the ESRT Programme and can in no way be taken to reflect the views of the European Union.




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Technical Report on Tourism Manpower analyses in Mekong Delta of 3 provinces

Size: Size: 5 MB - Downloaded: 130 - 25/03/2016

The ESRT project has implemented the "Manpower analyses in Mekong Delta of with 3 provinces included Kien Giang, Can Tho city and An Giang in 2015" in order to make recommendations to the State management organizations in local tourism, the business sector in the field of tourism accommodation and travel, and vocational colleges for making of local tourism human resources development plans and developing policy for new training and training in working place, as well as the selection/ recruitment staff in tourism enterprises.

Technical Report on Tourism Manpower analyses in three Central Coast provinces

Size: Size: 5 MB - Downloaded: 121 - 25/03/2016

The ESRT Programme has implemented the "Manpower analyses in Central Coast of with 3 provinces included Thua Thien Hue, Da Nang city and Quang Nam in 2015" in order to make recommendations to the State management organizations in local tourism, the business sector in the field of tourism accommodation and travel, and vocational colleges for making of local tourism human resources development plans and developing policy for new training and training in working place, as well as the selection/ recruitment staff in tourism enterprises.

Technical Report on Central Coast Vietnam Regional Tourism Product Development

Size: Size: 1 MB - Downloaded: 258 - 30/11/2015

The Technical Report on Central Coast Vietnam Regional Tourism Product Development was developed by experts of the EU-ESRT Programme in order to strengthen destination management and marketing regional tourism products for three provinces of Thua Thien Hue, Quang Nam, Da Nang. The report provided an background analysis of tourism context in the region, on this basis, the priority tourism products were identified and assessed to connect and develop for creating a regional destination.

Technical Report "Destination Management Support – An Giang, Kien Giang and Can Tho"

Size: Size: 1 MB - Downloaded: 718 - 13/08/2015

Technical Report "Destination Management Support – An Giang, Kien Giang and Can Tho" was developed by the EU-funded ESRT Programme in 2015 on the basis of Memorandum of Understanding on Cooperation for combined tourism development in the 3 Mekong River Delta provinces signed on October 18, 2014. The report is seen as an useful reference document for the tourism industry of three provinces to research when planning their activities for the coming period. The report focuses on analyzing the current situation and pointing out the key findings on the tourism sector of three provinces while proposing strategies on product development, service quality and marketing activities to 2020.

Technical Report "Destination Management Strategy - Da Nang, Thua Thien Hue and Quang Nam"

Size: Size: 1 MB - Downloaded: 504 - 28/07/2015

Technical Report "Destination Management Strategy - Da Nang, Thua Thien Hue and Quang Nam" was developed by the EU-funded ESRT Programme in 2014 on the basis of Memorandum of Understanding on Cooperation for combined tourism development in the 3 central coast provinces Central signed on February 27, 2014. The report is seen as an useful reference document for the tourism industry of three provinces to research when planning their activities for the coming period. The report focuses on analyzing the current situation and pointing out the key findings on the tourism sector of three provinces while proposing strategies on product development, service quality and marketing activities to 2020.

Policy Guidelines

Size: Size: 1 MB - Downloaded: 817 - 06/05/2015

The Policy Guidelines – Building Responsible Tourism in Vietnam are designed as a practical resource to assist with tourism policy making and legislation as well as working in the tourism sector (directly/indirectly) to identify and address key interventions and policy areas where increased sustainability and responsible actions should be formulated.

Vietnam Community Based Tourism Handbook

Size: Size: 2 MB - Downloaded: 1534 - 13/10/2014

The Vietnam Community Based Tourism Handbook is designed as a practical reference guide. Its simple but comprehensive perspective, covering all stages of the project cycle and inclusion of practical tools and tips for use in this cycle makes it of interest to Provincial, District and Local Tourism Authorities, Non-Government Organisations working in Community Based Tourism in Vietnam, private sector organisations wishing to partner with communities to develop tourism products, or alternatively the communities themselves who may wish to drive the development of tourism in their locality.

Vietnam Homestay Operations Manual

Size: Size: 7 MB - Downloaded: 1525 - 13/10/2014

The Vietnam Homestay Operations Manual has been designed as a compendium to the homestay operator training material developed by the EU-funded High Impact Tourism Training Programme for the Informal Sector (HITT) Vietnam supported by the EU-funded Environmentally and Socially Responsible Tourism Programme (ESRT). The manual provides an overview of the key topics from the HITT homestay operator training course including basic hospitality skills such as customer service, housekeeping and food and beverage service, through to small business management skills such as basic marketing and accounting. The manual may be of interest to existing or potential homestay operators and staff as well as practitioners and trainers working in the field community based tourism and homestay management.

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